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M&S We're all in this together

We’re all in this together

We want to share some of the things we’re doing to help our customers, wider community and colleagues during these challenging times. We’re proud to say that many of these actions come from the 80,000 colleagues who are working around the clock to keep delivering for customers.


We’ve made a number of changes to our stores to help make sure our customers can stay healthy and well when they shop with us.

Helping you shop with confidence

Our food departments remain open in every store. Check your local store’s daily opening times here.

We’ve made a number of changes to our stores to help make sure our customers can stay healthy and well when they shop with us – whether in our foodhalls or clothing and home departments.

Watch our film about changes in our foodhalls or take a look at our Shop Clothing with Confidence poster.


We’ve always played an active role in the local communities that we’re so very proud to serve.

Our partnership with community platform Neighbourly helps us reach and work with charities in as many communities as possible. Through the Neighbourly Community Trust and donations to the National Emergencies Trust, we’re helping more than 1,000 charities support the most vulnerable people in our communities across the UK, as you can see on our Supporting Communities across the UK poster or by watching our #allinthistogetherfilm.

Covid-19 thank you graphic

Happy birthday NHS

Join us on 5 July to celebrate the extraordinary work the NHS, key workers and support networks have done throughout the crisis

More details here

M&S colleagues at the Rainbow Sale in store

Your true colours

Through our Rainbow Sale, so far you’ve helped us raise an incredible £3.2 million for NHS Charities Together. Thank you

Shop the sale


You can read even more information about our Covid-19 response on our corporate website.

How to help your community

We know our customers want to support their local communities, our heroic NHS workers and charities raising money to help those who are most vulnerable.

Here’s how you can make a difference…

Rainbow Sale

M&S is donating 10% of the purchase price, excluding VAT, of all Rainbow Sale items to NHS Charities Together (registered charity 1186569)

Watch the video below to see colleagues and customers #passtheheart to say thank you to the NHS for all their amazing work. You can share the love by posting your own #passtheheart video on social media – use the hashtag and we may share it, too.


Rainbow sale


Selected clothing products are now at least 50% off in our Rainbow Sale. Shop our Rainbow Sale and you will be helping us raise vital funds for NHS Charities Together to invest in supporting NHS staff and volunteers caring for Covid-19 patients.

M&S will donate 10% of the purchase price* of all Rainbow Sale items to NHS Charities Together so that we can all show our thanks to the wonderful NHS. *Excluding VAT. NHS Charities Together, registered charity 1186569.

Donate directly
to those in need

Launched on 21 March, the Neighbourly Community Fund is supporting people most impacted by Covid-19, by funding the work of more than 1,000 local charities.

M&S kickstarted the fund with a donation of £100,000, which you can boost by choosing Neighbourly Community Fund as your Sparks charity, or by donating directly to the fund.

Make your donation

Neighbourly Community Fund Logo

NHS T-Shirt

A T-shirt like no other

In April, we announced the donation of thousands of bespoke T-shirts for the NHS Nightingale London team to wear as part of their uniform. Following this, customers and colleagues asked for a charity tee to buy and show their support and solidarity. In response, M&S is selling a range of All In This Together T-shirts.

All of the £3.55 profit plus VAT from the sale of each product will be donated to NHS Charities Together (registered charity 1186569) – supporting NHS staff and volunteers caring for Covid-19 patients. Find out more about the charity here.

The limited-edition
bag for life

We are pleased to announce the launch of our specially designed?bag for life?– featuring a rainbow and heart design, showing our appreciation for NHS heroes.

An idea inspired by our very own colleagues, the limited-edition bag is available in all stores. Buy a bag for?20p and we’ll?donate?100% of the profits – that’s 10p per bag – to?NHS Charities Together.

By investing in the rainbow bag for life, you’re doing your bit for the NHS and the environment. Our carrier bags are 100% recycled; in fact, they’re made from plastic waste collected from our very own stores.

NHS Carrier bag

Neighbourly Community Fund Logo

In-store donation

If you would like to donate to NHS Charities Together when shopping in store, simply speak to a colleague at the till point and they will process your donation. 100% of your donation will go directly to NHS Charities Together.

Donations with Sparks charities

M&S customers can select a new Sparks charity to support: The Neighbourly Community Fund, NHS Charities Together or the National Emergencies Trust. Sparks is M&S’s loyalty programme that offers a range of benefits including a penny donation by M&S to a charity of your choice every time you shop in store or online.

National Emergencies Trust logo
NHS Charities Together logo
Neighbourly Community Fund logo


Our amazing colleagues have a critical role to play in delivering for our customers during these challenging times.

We’re working hard to make that as easy as we can for them. As well as additional cleaning in our stores, we’ve added more time to shifts so colleagues can wash their hands, we’re supporting all colleagues who need to self-isolate on full pay and we’ve set up a fund for colleagues facing temporary hardship to give them extra help.


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