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See below to find information to help with your query, or on the left you'll find our main FAQ topics.


Need to contact us? The current situation means that our Service teams are really busy helping customers at the moment so there may be delays before you speak to one of our team and up to 48 hours before you get a response to your email. You may find the answers to some commonly asked questions in our FAQs.


COVID-19 – The Latest Updates from M&S - Find out more


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